Thank you for choosing Pixiethreads for your kids’ apparel needs. We are committed to providing a seamless and convenient shopping experience, including prompt and reliable shipping. Please read our shipping policy below for important information regarding shipping methods, delivery times, and related details.

1. Shipping Locations:
   We currently offer shipping services to select regions . During the checkout process, you will be able to see if your location is eligible for shipping. Please note that some remote areas may have limited or restricted shipping options.
2. Shipping Methods:
   We work with reputable shipping carriers to ensure timely and secure delivery of your Pixiethreads products. The available shipping methods will be displayed at checkout, and you can choose the one that best suits your needs. Common shipping methods include standard shipping and express shipping.
3. Order Processing Time:
   Once your order is successfully placed and payment is confirmed, our team will begin processing it. Order processing typically takes 1-3 business days. During busy periods, such as sales or holidays, processing times may be slightly longer. We appreciate your patience.
4. Estimated Delivery Time:
   The estimated delivery time consists of two components: order processing time and shipping time. The total estimated delivery time will be displayed during the checkout process. Please note that the estimated delivery time is an approximation and does not guarantee exact delivery on a specific date.
5. Shipping Costs:
   Shipping costs vary depending on the shipping method, destination, and the weight or dimensions of the package. The shipping costs will be calculated and displayed at checkout before you complete your purchase.
6. Shipping Delays:
   While we strive to ensure timely delivery, please understand that unforeseen circumstances, such as extreme weather conditions or customs delays, may affect the estimated delivery time. We are not responsible for any delays caused by such circumstances beyond our control.
7. Undeliverable Packages:
   In the event that a package is undeliverable due to an incorrect or incomplete address provided by the customer, refusal to accept the package, or failure to retrieve the package from the carrier’s facility within the specified time, the customer will be responsible for any return shipping fees or additional charges incurred. Please review and double-check your shipping address before finalizing your order.

If you have any further questions or require additional assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to help make your shopping experience with Pixiethreads a delightful one.

Note: Shipping policies may be subject to change. Please refer to the latest version of our shipping policy on the Pixiethreads website for the most up-to-date information.